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Manage Users

App showcase

Manage contractors, volunteers, and other users outside the standard HR-driven lifecycle.

Manage Users centralizes lifecycle management for people who still need access but are not managed through the normal employee provisioning process.

Intended audience

IT or Human Resources

Target scope

Non-employees

Required systems

Any target system

When to use itDirect link to When to use it

Use this pattern for seasonal contractors, vendors, interns, or volunteers who need access to managed systems without entering the primary HR lifecycle.

How it helpsDirect link to How it helps

  • Captures the details, manager, assignment, and dates needed to manage a non-employee.
  • Drives account creation, groups, licenses, and policies through the same controlled workflows used for employees.
  • Supports predictable expiry, disabling, or deprovisioning to avoid orphaned accounts.

Non-employee lifecycle flowDirect link to Non-employee lifecycle flow

Register

Capture the person and assignmentRecord identity, manager, location, and relevant dates

Provision

Apply controlled accessCreate accounts and assign configured groups or licenses

Maintain

Update the assignmentKeep dates and access aligned with the person’s role

Close

Expire or deprovisionRemove access when the assignment ends
The same lifecycle controls can cover contractors, interns, vendors, and volunteers.

OutcomeDirect link to Outcome

Non-employees receive consistent, policy-aligned access and IT gains a clear audit trail with less spreadsheet-based administration.

App previewDirect link to App preview

Manage existing users or select Add to create a new user.
Capture the basic details used to create accounts in connected target systems.
Assignment and location values can drive group and organizational-unit assignment.
Review the supplied information before creating the user.
Reset a password and optionally require a password change at next sign-in.