Override Flags

App showcase

Protect intentional user exceptions from being overwritten by automated processing.

Override Flags lets administrators selectively pause one or more automated actions for an individual without interrupting the rest of that person’s lifecycle automation.

Intended audience

IT or Human Resources

Target scope

Managed users

Required systems

Internal and Active Directory

When to use itDirect link to When to use it

An employee uses a preferred name that is not present in the HR source. Without an exception, each synchronization can overwrite IT’s manual name update with the source value.

How it helpsDirect link to How it helps

Excludes specific operations, including create, enable, disable, delete, group, name, organizational-unit, and general updates.
Allows a global exclusion when all automated processing must be paused for a user.
Supports an expiry date and note so exceptions remain visible and time-bound.

Override flowDirect link to Override flow

Record the exception

Select the userDocument why an automated action needs an exception

Choose the scope

Specific operationsSkip only the selected create, update, group, or other actions

All processingPause the person’s automation when a broader hold is needed

Review and expire

Set a note and expiryReassess or remove the override when the exception ends

Operations outside the selected override continue to run as configured.

OutcomeDirect link to Outcome

The intended exception remains in place while all unaffected automation continues normally, preserving data consistency and limiting manual rework.

App previewDirect link to App preview

Override Flags app main screen — View, add, update, or remove override records.