NIM End User Guides
End User Guides
Complete the NIM tasks available to you—from self-service Apps and account activation to password reset, MFA, and Studio preferences.
Choose what you need to do
Use the App Dashboard
Find, filter, favorite, and open the self-service Apps assigned to you.
Open Dashboard guide →Reset your password
Verify your identity and create a new password for an existing account.
Reset your password →Activate your account
Claim a prepared account, create your first password, and activate access through onboarding.
Activate your account →Manage MFA
Set up multi-factor authentication when your organization requires or offers it.
Set up MFA →Change appearance
Switch NIM Studio between light and dark mode for your current experience.
Change appearance →Before you begin
Use approved links
Open password reset, onboarding, and self-service experiences only from links supplied by your organization.
Keep verification private
Do not share passwords, one-time codes, or account details with anyone.
Ask for help safely
Share the App name, task, and non-sensitive error message when contacting support.
If a guide does not match the task you need to complete, an App is missing, or a verification step fails, contact your NIM administrator or organization’s support team. Do not send passwords, verification codes, or sensitive screenshots.