Use the NIM App Dashboard

End User guide

Use the App Dashboard to find and complete the identity tasks your organization has made available to you.

At a glance

The NIM App Dashboard shows the Apps that your organization has granted you access to. Each App represents a defined task, such as an access request, onboarding step, password reset, or another self-service process. You can browse Apps by category and favorite the tasks you use most often. The Apps you see, their names, and their available actions are managed by your organization.

Find an App

1. Open the NIM App Dashboard after signing in.
2. Browse the displayed Apps, or select a category to narrow the list when categories are available.
3. Review the App name and description to confirm that it matches the task you need to complete.
4. Favorite an App that you use regularly so it is easier to find on future visits.
5. Select the App to open it.

If your dashboard includes search, enter part of the App's display name to find it more quickly.

Complete a task safely

1. Read the App’s instructions before entering information.
2. Provide only the information requested for the task.
3. Review selections, account names, groups, or other values before you submit an action.
4. Follow any confirmation or verification prompts that appear.
5. Record or save the confirmation details your organization requires, then confirm the expected result when the App provides one.

An App can perform only the actions configured by your organization. Do not use an App to request changes outside its stated purpose or enter another person's information unless your organization has authorized you to do so.

If an App is missing or does not work

Only users who have been granted access can see or open an App. If you cannot find an App, cannot open it, or the task does not complete as expected, contact your NIM administrator or organization’s support team. Include the App name, the task you were attempting, and any non-sensitive error message. Do not send passwords, one-time codes, or other sensitive information.

For password-reset or onboarding help, see Self-Service Identity. Administrators can learn how dashboard access and organization are configured in Customize the NIM App Dashboard.