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Cisco Unity CUPI

Communications integration

Automate Cisco Unity Connection user lifecycles through CUPI, and give delegated teams forms to simplify voicemail management.

About the organizationOrganization name: CiscoOrganization type: Networking and communications technology companyAreas of focus: Enterprise networking, cybersecurity, collaboration, and communications.Product website: Cisco Unity ConnectionOrganization website: Cisco

Solutions This Integration SolvesDirect link to Solutions This Integration Solves

User lifecycle automation

Create, update, and delete Cisco Unity Connection users through CUPI as people join, change roles, or leave.

  • Reduces manual voicemail user administration
  • Keeps user records aligned with lifecycle changes
Plan user lifecycle automation

Delegated voicemail management

Build NIM App forms that let delegated teams perform supported voicemail management tasks, such as user updates and PIN changes.

  • Simplifies routine voicemail administration
  • Guides operators through the inputs required for each action
Plan a delegated voicemail form

GuidesDirect link to Guides

Configure ConnectionPrepare CUPI API access, enter the hostname and credentials, and test the users endpoint.

Connector repository

Browse the Cisco Unity CUPI connector repository on GitHub.

Supported operationsDirect link to Supported operations

Filter tables by supported operation

Showing 31 of 31 tables
TableReadCreateUpdateDelete
alternatenames
callhandler_transferoptions
coses
coses_detail
directoryhandlers
distributionlists
interviewhandlers
mailboxstores
partitions
phonesystems
portgroups
ports
roles
routingrules
schedulesets
smtpproxyaddresses
subscriberdependencies
timezones
users
users_alternateextensions
users_callhandlers
users_credential_password
users_credential_pin
users_externalserviceaccounts
users_mailboxattributes
users_messagehandlers
users_mwi
users_notificationdevices
users_privatelists
users_roles
usertemplates
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