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ServiceNow

Service management integration

Use NIM to automate ServiceNow user lifecycle provisioning and manage access through groups and group memberships.

About the organizationOrganization name: ServiceNowOrganization type: Enterprise software companyAreas of focus: Digital workflows, IT service management, employee services, and business process automation.Product website: ServiceNowOrganization website: ServiceNow

Solutions this integration supportsDirect link to Solutions this integration supports

User lifecycle provisioning

Create, update, and delete ServiceNow users from trusted source data as people join, change roles, or leave.

  • Reduces manual account administration
  • Keeps ServiceNow users aligned with lifecycle changes
Plan user lifecycle provisioning

Access management

Manage ServiceNow groups and add or remove user memberships through NIM automation. Review collected user and group role assignments.

  • Aligns group membership with approved access
  • Makes existing role assignments available for review
Plan access and role rules

GuidesDirect link to Guides

Configure ConnectionPrepare Basic Authentication credentials, enter the tenant URL, and test user access.

Connector repository

Browse the ServiceNow connector repository on GitHub.

Supported operationsDirect link to Supported operations

Filter tables by supported operation

Showing 6 of 6 tables
TableReadCreateUpdateDelete
table_cmn_department
table_sys_group_has_role
table_sys_user
table_sys_user_grmember
table_sys_user_group
table_sys_user_has_role
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