Teamwork Desk
Communication & collaboration integration
Connect NIM with Teamwork Desk to bring its data and identity processes into your automation workflows.
Solutions this integration supports
Connected identity operations
Use this integration in NIM’s automated identity workflows.
- Reduces manual IT work
- Keeps data current
Controlled service access
Manage supported records and relationships consistently.
- Supports governance
- Improves traceability
Operational visibility
Connect identity processes to reliable source and service data.
- Improves data quality
- Simplifies support
Repeatable automation
Standardize the supported actions your teams perform most often.
- Faster execution
- Consistent outcomes
Connector repository
Browse the Teamwork Desk connector repository on GitHub.
Supported operations
Filter tables by supported operation
Showing 16 of 16 tables| Table | Read | Create | Update | Delete |
|---|---|---|---|---|
| announcement | ||||
| appfeatures | ||||
| apps | ||||
| businesshours | ||||
| companies | ||||
| customers | ||||
| ticketActivities | ||||
| ticketPriorities | ||||
| tickets | ||||
| ticketSources | ||||
| ticketsRead | ||||
| ticketStatuses | ||||
| ticketTypes | ||||
| timeLogs | ||||
| userPreferences | ||||
| users |
Get started
- Obtain the connector and review its prerequisites.
- Configure credentials with only the access required for the intended workflow.
- Collect data and validate the results before enabling scheduled automation.