Teamwork Desk
Customer service integration
Read and audit Teamwork Desk tickets in NIM, and automate customer and company management.
Solutions this integration supportsDirect link to Solutions this integration supports
Read and audit tickets
Collect Teamwork Desk tickets and ticket activity into NIM for filters, review, and reporting.
- Makes ticket records available for audit
- Supports repeatable reviews of collected ticket data
Manage customers and companies
Create, update, and delete Teamwork Desk customer and company records through NIM automation.
- Reduces manual customer and company administration
- Makes existing records available for matching and review
GuidesDirect link to Guides
Connector repository
Browse the Teamwork Desk connector repository on GitHub.
Supported operationsDirect link to Supported operations
Filter tables by supported operation
Showing 16 of 16 tables| Table | Read | Create | Update | Delete |
|---|---|---|---|---|
| announcement | ||||
| appfeatures | ||||
| apps | ||||
| businesshours | ||||
| companies | ||||
| customers | ||||
| ticketActivities | ||||
| ticketPriorities | ||||
| tickets | ||||
| ticketSources | ||||
| ticketsRead | ||||
| ticketStatuses | ||||
| ticketTypes | ||||
| timeLogs | ||||
| userPreferences | ||||
| users |