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Teamwork Desk

Customer service integration

Read and audit Teamwork Desk tickets in NIM, and automate customer and company management.

About the organizationOrganization name: Teamwork.comOrganization type: Work management software companyAreas of focus: Client project management, resource planning, professional services, and customer support.Product website: Teamwork DeskOrganization website: Teamwork.com

Solutions this integration supportsDirect link to Solutions this integration supports

Read and audit tickets

Collect Teamwork Desk tickets and ticket activity into NIM for filters, review, and reporting.

  • Makes ticket records available for audit
  • Supports repeatable reviews of collected ticket data
Connect Teamwork Desk for ticket audits

Manage customers and companies

Create, update, and delete Teamwork Desk customer and company records through NIM automation.

  • Reduces manual customer and company administration
  • Makes existing records available for matching and review
Plan customer and company management

GuidesDirect link to Guides

Connector repository

Browse the Teamwork Desk connector repository on GitHub.

Supported operationsDirect link to Supported operations

Filter tables by supported operation

Showing 16 of 16 tables
TableReadCreateUpdateDelete
announcement
appfeatures
apps
businesshours
companies
customers
ticketActivities
ticketPriorities
tickets
ticketSources
ticketsRead
ticketStatuses
ticketTypes
timeLogs
userPreferences
users