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Zendesk

Customer service data integration

Audit Zendesk users and access in NIM using collected user, group, membership, and organization data. The connection is read-only.

About the organizationOrganization name: ZendeskOrganization type: Customer service software companyAreas of focus: Customer support, ticketing, messaging, knowledge management, and service automation.Product website: ZendeskOrganization website: Zendesk

Solutions This Integration SolvesDirect link to Solutions This Integration Solves

Audit users and access

Read Zendesk users, groups, group memberships, and organizations into NIM for access reviews and reporting. This connection is read-only.

  • Makes user and membership records available for review
  • Supports repeatable access audits in NIM filters and reports
Connect Zendesk for auditing

GuidesDirect link to Guides

Configure ConnectionConfigure API token access, enter the connection settings, and test user access.

Connector repository

Browse the ZenDesk connector repository on GitHub.

Supported operationsDirect link to Supported operations

Filter tables by supported operation

Showing 5 of 5 tables
TableReadCreateUpdateDelete
group_memberships
groups
organizations
user_fields
users
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