Full Video Tutorial
The video below shows every step of configuring NIM's self-service password reset feature. Follow the documented setup and validation steps. This edited text version summarizes the auto-generated captions. Repeated wording and pauses are omitted; it is not a verbatim transcript. Enable and collect the internal password reset table. Relate its externalID to the source user's identifier, then create filters for new, existing, removed, and individually requested records. Create a password reset profile with the lookup filter and forms. Map the target account identifier into an action variable, then configure the target's password update action using that identifier and vPassword. Create mappings that maintain reset records. Set the source identifier, profile, contact details, and understandable contact labels. Updates and deletions identify the existing internal record by its ID. Add the three mappings to a job and a Sync task that collects the source data and executes the job on a schedule. Create email and SMS templates containing the recipient and passcode variables. Associate each with the appropriate password reset code event action and profile.Condensed transcriptDirect link to Condensed transcript
Use the related guide for current written instructions. This page inherits its NIM service baseline from that guide; it does not identify the release shown in the recording.