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ConnectWise ScreenConnect

ConnectWise Control (formerly known as ScreenConnect) is a remote support and access solution designed for IT professionals and businesses. With ConnectWise Control, users can remotely access and troubleshoot devices, provide technical support, and collaborate with colleagues or clients. The platform offers features such as secure remote desktop control, file transfer, session recording, and customizable branding. It is a versatile tool used for managing and resolving technical issues across various devices and operating systems, enhancing efficiency in IT support and remote collaboration.

About

Vendor

ConnectWise

Product

Control (Formerly ScreenConnect)

Integration Type

REST

Links

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Table

Key

Read

Create

Update

Delete

Sessions

SessionID

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Referencing Table

Foreign Key

Parent table

Primary Key

Tools4ever provides a custom extension in the ConnectWise marketplace. Please see the instructions below to configure

  1. Open ScreenConnect Admin Portal

  2. Go to Admin > Extensions

  3. Click Browse Extension Marketplace

  4. Install Tools4ever Integration

  5. From the Extensions, edit settings for Tools4ever Integration

  6. Configure ClientSecret with a Randomly generated string

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  7. Ensure the extension is enabled