ZenDesk
Overview of Zendesk, a customer service and engagement platform that centralizes customer interactions, offering tools for ticketing, live chat, and CRM.
Zendesk is a widely used customer service and engagement platform that enables businesses to manage customer interactions across various channels. Known for its user-friendly interface and flexibility, Zendesk provides tools for ticketing, self-service support, live chat, and customer relationship management (CRM). Organizations use Zendesk to centralize customer communication, track and prioritize support requests, and deliver personalized and efficient service. With features like automation, analytics, and integrations, Zendesk helps businesses enhance customer satisfaction and streamline support operations. It caters to companies of all sizes, offering scalable solutions to address the diverse needs of customer support and engagement in a seamless and organized manner.
About
Table | Key | Read | Create | Update | Delete |
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Groups | id |  |  | | |
Group Memberships | -- | | | | |
Organizations | id | | | | |
Users | id | | | | |
User Fields | id | | | | |
Referencing Table | Foreign Key | Parent table | Primary Key |
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Instructions for configuring Basic Authentication access to the API can be found on the Security and Authentication article from the vendor