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NIM

Step 0: Set Up Your Environment

If you are setting up the self-service password reset system inside of a brand new NIM environment, you will need to configure several prerequisites inside that environment before starting Step 1. This optional step will lead you through those prerequisites.

If you already have NIM installed, and you have an Active Directory target system, an Internal target system, and have set up Email and SMS messaging, you may move on to Step 1: Configure the Internal Password Reset System. Otherwise, follow along with the steps in this article.

Install NIM

Prior to using NIM, you must first install it. Follow the instructions in this article for proper installation.

Install the Internal system

The Internal system facilitates NIM's internal data activities, and acts as a data repository for the password reset system. To install it, follow these steps:

  1. Navigate to Systems > Overview.

  2. Click the +Add button.

  3. In the System Type dropdown, select internal and click Save.

Further actions will be performed on this system in the later steps of this tutorial. For now, leave the Internal system as-is.

Install the Active Directory system

The Active Directory system pulls user object data into NIM, and allows NIM to target those user objects for password reset operations. To install it, follow these steps:

  1. Navigate to Systems > Overview.

  2. Click the +Add button.

  3. In the System Type dropdown, select Active Directory.

  4. In the System Name field, enter AD.

  5. Click Save.

  6. Click the edit-custom-column.png edit button next to the AD system.

  7. Under the Connection tab, enter your domain's fully qualified domain name (e.g., mydomain.com) inside the Domain field.

  8. Under the Configuration tab, select all options under Available Tables.

  9. Click Save.

  10. Click Collect to collect data from Active Directory to gather current information about the domain's users, groups, memberships, etc.

Configure Email Messaging

In order to send emails to end users and verify their identities, NIM must be configured to send emails through an SMTP server. This can be one inside your own environment, or one hosted externally (e.g., Google Workspace).

For information on setting up an SMTP connection, see this article.

Configure SMS Messaging

In order to send SMS messages to end users to verify their identities, NIM must be configured with a valid SMS credit code This can be acquired through your account representative. See this article for more information.

In this section: