Manage Users
Manage users who fall outside your standard automated provisioning process. Most organizations rely on individuals who aren’t traditional employees—contractors, interns, vendors, volunteers, and others who still need access to internal systems. The Manage Users app centralizes the management of those accounts and allows you to automate their lifecycle with the same consistency and control you apply to employees.
Intended Audience: IT or Human Resources
Target Scope: Non-employees
Required Systems: Any target system
Use Case Example
A company brings on 40 seasonal contractors for a three‑month project. These individuals need access to email, Teams, a project management app, and a shared file repository—but they are not part of the organization’s normal HR-driven provisioning flow.
Problem
Without a structured process, IT ends up:
Manually creating accounts
Manually assigning licenses and app access
Tracking end dates in spreadsheets
Forgetting to disable or remove accounts on time
This creates security gaps, inconsistent access, and a heavy administrative burden.
How the app solves it
Contractors are added directly into the app with required metadata (manager, project, start/end dates)
The app automatically provisions accounts, assigns the correct groups, and applies the right access policies—just like it does for employees
When the project ends, the app automatically disables or deprovisions the accounts based on the defined lifecycle
IT gains a clear audit trail and avoids orphaned accounts
Outcome
The organization maintains:
Consistent, policy-aligned access for non-employees
Reduced manual workload for IT
Stronger security and compliance
Predictable onboarding/offboarding for every user type
Screenshots
User Create screen. Provide the details of the user whose account is to be created. The fields presented here are customizable to your organization's needs.
Confirmation screen. The details of the newly created user are presented for your review. Email notifications can also be configured to pass these details to individuals or departments that require them.